How to Get Repairs in a Rental

My Rental Unit Needs Repairs

As a tenant, you have the right to a safe and healthy home, and the law says your landlord is responsible for that. 

If repairs are needed, the first step is to notify the landlord in writing. This can be a letter, email, text message, or the app if there is one for the property. Then you have to give your landlord a reasonable amount of time to make the repairs. If the problem is an emergency, such as no heat in winter or a sewage problem, the landlord must fix it immediately. You also have to give the landlord access to your home to make the repairs.

If the landlord refuses to fix a health and safety issue, there are two legal ways to get the needed repairs.

File a Tenant’s Assertion and get a judge to order repairs.

If your landlord does not make repairs, you can file a case called a Tenant’s Assertion in court. To start the case, follow these steps:

  1. Provide written notice to your landlord asking for the repair.
  2. Wait a reasonable period of time for the landlord to do the repair.
    • What period of time is “reasonable” depends on the type of repair needed. For example, raw sewage, like an overflowing toilet, should be fixed immediately. Broken stairs should be fixed within a couple of weeks.
  3. If the landlord has not made the repairs, fill out a “Tenant’s Assertion and Complaint”, form #DC-429 (available here). On the form, you can ask the court to:
    • Order repairs completed;
    • Order repairs and return of some (or all) of your rent money for having to put up with bad conditions; or
    • Order your lease ended so you can move out without paying future rent.
  4. Within 5 days of the date when your rent is due, pay your rent into escrow with the court.
    • Take your rent payment to court and let the clerk know you would like to pay it into “escrow”. You will need to tell the clerk your case number. Bring a copy of the “Tenant’s Assertion and Complaint’ with you.
  5. You should file the petition in the General District Court for the county or city where the property is located.
  6. Before the hearing date you should get together your list of problems, pictures of the problems, a copy of your notice to the landlords, a copy of your lease, and your rent receipts. You can ask the landlord for a copy of your tenant ledger for an itemized record of paid rent.
  7. On your court date early and let the clerk know you are there. The judge will hear from both sides. You can ask the landlord questions and the landlord can ask you questions. The judge will decide who wins and can either order the landlord to make repairs, order the landlord to return some or all of your rent money, or end the lease early.

Have certified contractor complete the repairs and deduct the cost from the rent.

If your landlord fails to make a repair that affects your health and safety, you can hire a licensed contractor to do it. Then you can legally reduce your rent by the amount you paid for the repairs. Follow these steps:

  1. Give your landlord written notice explaining what repairs are needed.
  2. Give your landlord 14 days to start the repairs and reasonable access to your home to do them.
  3. If your landlord does not start repairs within 14 days, you can hire a licensed contractor to do the repairs.
  4. Give your landlord a detailed list of the repairs completed and a receipt.
  5. Then you can subtract up to $1,500 or one month’s rent, whichever is higher, from your next rent payment. You can subtract the value of the repair even if the repair was donated or paid for by a third party on your behalf.
Important: This rule only applies to work done by a licensed contractor. You cannot deduct repair costs from your rent if you, another occupant, or your guest caused the damage.